All information about your stay at Hotel Kristiania

Practical information for a relaxed stay

Everything you need to know for a relaxed and unforgettable stay with us. Here you will find practical information about your stay, from check-in times to activities in the surrounding area. Should you have any further questions, we are always happy to help.

Inclusive services

Dining:

  • Generous breakfast buffet with Italian coffee or fresh herbal teas
  • Dinner (served between 7 and 8 pm) with a multi-course menu of a refined standard, featuring a fresh salad buffet and a combination of Alpine and Italian cuisine
  • A fine selection of wines from our well-stocked cellar – expertly recommended by our sommeliers Markus & Lukas (at an additional charge)

Wellness & Wellbeing:

  • Use of our small but perfectly formed wellness area
  • Fluffy bathrobes and sauna towels provided in your room
  • Beauty treatments, manicures & pedicures: enjoy personalised beauty treatments, manicures and pedicures with Lani Stuffer. Early booking recommended, at an additional charge

Summer & Active Holidays:

  • Ideal base for hiking and mountain bike tours
  • Bike room, bike hire & e-bike hire at special rates
  • GoPros available for hire
  • Laundry service at an additional charge

Winter & Skiing:

  • Access to the Val Gardena–Alpe di Siusi ski area and the “Gardenaronda” just approx. 300 m from the hotel
  • Free ski bus with a stop directly outside the hotel
  • Ski-in: return to the hotel directly via the piste
  • Ski room with private lockers & boot dryers
  • Ski pass service: order online and collect at the hotel on arrival

Further inclusive services:

  • Free parking directly at the hotel
  • Wi-Fi throughout the entire hotel
  • Most rooms feature allergy-friendly wooden flooring

Holiday information

A few practical notes to ensure your stay at the Kristiania gets off to a relaxed start from the very beginning.

Arrival & departure:

  • Check-in from 2:00 pm
  • Check-out by 10:00 am
  • Late check-out available on request and subject to an additional charge, depending on availability
  • Pick-up from the nearest bus stop or an agreed meeting point available on prior request

Smoking:

Smoking is only permitted outside our premises. Smoking is not allowed in rooms, the restaurant, or any communal areas.

Dogs:

Your four-legged friends are more than welcome to join you on holiday – we charge €30.00 per day (excluding food) and, if required, an end-of-stay cleaning fee (€70.00). We kindly ask for your understanding that dogs are not permitted in the restaurant or wellness area.
Please note: in Italy, dogs must be kept on a lead at all times, and a muzzle is generally required on public transport and ski lifts.

Accessibility:

Several of our rooms, as well as the restaurant, bar, and massage area, are accessible. Please contact us directly for more detailed information.

Booking information

So that you know exactly how your reservation works and what to bear in mind should anything need to change.

Deposit:

To confirm your booking, we ask for a deposit of 30% of the agreed price.

Bank details
Bank: Raiffeisenkasse Selva, branch Santa Cristina
Account name: Kristiania Small Dolomites Hotel
IBAN: IT 39 H 08238 58860 000301036386
BIC/SWIFT: RZS BIT 21 155

Payment:

We accept the following methods of payment: cash, debit/credit card, and bank transfer.

Cancellation policy:

Sometimes the unexpected happens. The following cancellation conditions apply to your  booking:

Up to 3 months before the start of your holiday: free cancellation
3 months to 1 month before the start of your holiday: 40% of the total arrangement price
1 month to 1 week before the start of your holiday: 70% of the total arrangement price
In the final week before arrival or in the event of a no-show: 90% of the total arrangement price
In the event of a no-show, late arrival, or early departure: the full price (100%) of the stay will be charged.

Travel cancellation insurance:

So that you can look forward to your holiday without worry, we recommend taking out our cancellation insurance. This protects you from charges should you be unable to travel due to unforeseen circumstances.

Price information

All prices are per person per night and include half board.

Local tax:

The local tax amounts to €3.60 per night for all guests aged 14 and over, and is charged on site.

Children’s discounts

  • 0–1 years: stay free of charge
  • 2–5 years: –50%
  • 6–11 years: –30%
  • 12–15 years: –20%

(Discounts apply when sharing a room with two full-paying guests.)

Supplements & discounts:

  • Short stays: up to 2 nights → +20%
  • Single occupancy of a double room: a supplement of at least 50% applies. During certain periods, the full double room rate may be charged.
  • Third or fourth person on an extra bed: 10% discount on the room rate.
Logo Hotel Kristiania

Questions & Answers

What are the check-in and check-out times?

Check-in is available from 2:00 pm, and on the day of departure we kindly ask you to vacate the room by 10:00 am. Late check-out is available on request and subject to availability for an additional charge.

Are pets allowed at Hotel Kristiania?

Yes, pets are welcome. A supplement of €30 per day (without food) applies, and a final cleaning fee may be charged if necessary. Pets are not allowed in the restaurant or wellness area.

What special included services does the hotel offer?

Enjoy a rich breakfast buffet, a multi-course dinner, access to the wellness area, as well as Wi-Fi and parking. Additional seasonal services such as ski storage, skipass service or bike offers may  apply.

Until when can I cancel free of charge?

Free cancellation is possible up to 3 months before arrival. After that, staggered cancellation conditions apply depending on the time before arrival.